> For the complete documentation index, see [llms.txt](https://guides.myrentals.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.myrentals.io/project-destroyer/stuck-on-loading-screen/1.-uninstall-instructions/reinstall-on-server.md).

# Reinstall on server

If you are experiencing the BLANK ACTIVATION SCREEN ON WINDOWS SERVERS bug then you can follow these steps.&#x20;

1. Do a COMPLETE uninstall of PD on the windows server, see #faq for tutorial.&#x20;
2. Download PD installer from the below drive link. This is the 3.11.55 Windows installer.&#x20;
3. 3\. Install v3.11.55 using the installer that was just downloaded.&#x20;
4. 4\. This should fix the blank activation screen, you can enter your key and activate it on the 3.11.55 version.&#x20;
5. Your key will now be active and logged in so you can manually or auto update to latest version without the activation screen issue.&#x20;

Again, this is only for users having BLANK ACTIVATION SCREEN ON WINDOWS SERVERS bug&#x20;

This issue stems from a bug with the 3.12 activation screen, it will happen when trying to activate a key the newest version of PD.&#x20;

For those of you who are renting servers for drops and have yet to install/activate keys, you should install via the link below, activate key, then update to the latest version of PD once active.

download: <https://drive.google.com/drive/folders/1gymtQSfyK20dW9myHa48Xdf6cajQ7w2B?usp=sharing>
